Terms of use

What Clove is

Clove explains what is on your chart and in the market, with its sources, and follows the trades you place on your own exchange. It is analysis and education, not personal investment advice. You decide every trade and place it yourself.

Your account

You need an account to use the app. Keep your password to yourself; you are responsible for what happens under your account. You must be 18 or older and allowed to trade where you live.

Plans and payment

Free costs nothing and needs no card. Paid plans renew every month or year until you cancel. Prices are shown without VAT; VAT is added at checkout where it applies. Stripe handles payment and sends the invoice.

A bigger plan starts at once and you pay the difference for the rest of the period. A smaller plan, or cancelling, takes effect at the end of the period you have paid for; until then you keep what you paid for.

Refunds and the 14-day right of withdrawal are on the Refunds and cancelling page.

Fair use

Each plan has limits on how much you can ask (shown on the Pricing page and in the app). Do not try to get around them, share one account between several people, or use Clove to harm others.

Business plans (Desk and Firm)

Desk and Firm are bought by a company for a number of seats. The person who buys is the team’s admin and accepts these terms for the company. These plans are for business use; the consumer right of withdrawal does not apply to them.

The admin invites people by email or with a link. Each accepted invite uses one seat. The admin can remove a member at any time; that member goes back to Free and keeps their own account.

More seats start the same day and are charged for the rest of the period. Fewer seats start at the next renewal. Only the admin can change seats, change the plan or cancel it.

The admin can set house rules (the most risk per trade, trading hours, allowed markets). Clove warns a member when a trade breaks them; it never blocks or places a trade.

The admin sees each member’s name, email, how much of the plan they used, their number of open trades and rule breaks in the last 30 days, and their trades only if the member turns on sharing. Firm admins can get this as a monthly report by email.

There is one invoice for the whole team, to the company, with its VAT ID if one was given at checkout.

No guarantee

Markets are unpredictable and Clove can be wrong. Clove shows its record in public so you can judge it. Clove does not promise any profit, and you trade at your own risk.

Liability

We are fully liable for damage we cause on purpose or through gross negligence, and for harm to life, body or health, as the law requires.

For slight negligence we are liable only when we break a duty that the service depends on, and then only for damage that was typical and foreseeable, up to what you paid Clove in the 12 months before the damage.

We are not liable for trading losses or for decisions you make on the basis of what Clove says. Nothing here limits rights you have under consumer law that cannot be limited.

Changes and ending

You can delete your account at any time from Account. We may end or suspend an account that breaks these terms. If we change these terms, we tell you in the app or by email at least 30 days before; you can cancel before they apply.

Hungarian law applies, without taking away the protection of the law of the country where you live as a consumer.